Due to costs associated with processing orders, Response Microwave Inc. has a $150.00 minimum order value policy on the purchase of all standard items.

If Buyers’ credit is satisfactory to the seller, all invoices are due 30 days from date of invoice. Interest may be charged at a rate of 1.5% per month, thereafter. No discounts are authorized. A minimum of 3 trade references and bank information is required in order to establish an open account. If credit is not established, terms will be COD, CIA or wire transfer. All bank and customs charges incurred outside of the United States will be the responsibility of the buyer. Each shipment shall be considered a separate and independent transaction, and payment therefore shall be made accordingly.

We accept Mastercard, VISA, American Express and Discover Card.

We are obligated to collect all applicable state sales/use taxes unless a current exempt cert has been provided.

Prices for all products are subject to change without notice, and formal quotations are valid for a period of 30 days only unless noted otherwise. For this reason, it is best to confirm required prices at time of order placement. Prices quoted do not include cost for shipping, federal, state, or local excise taxes, export costs,special packaging or any compliance testing, unless specifically requested or identified. We do not collect/remit sales tax and any that may be due is the responsibility of the Buyer.

Unless specified otherwise, all sales are considered to be made Ex-works Devens, MA, USA and title passes to the Buyer upon delivery to the carrier. Damage in Shipment is handled by the Buyer directly with the carrier and we do not insure shipments. Shipments are made in accordance with Buyer’s specific instruction regarding method and routing. If your order does not indicate a carrier, Response Microwave Inc. will select one but cannot be held responsible for selecting the fastest or most economical method. Unless otherwise agreed upon at order placement, Response Microwave Inc. reserves the right to make partial shipments payable in accordance with our standard terms. Shipment schedules are approximate and we assume no responsibility for delays beyond our control

Acceptance of Buyer’s order is expressly conditional on Sellers’s Terms and Conditions of sale set forth herein, which shall supercede and take precedence over any conflicting or contrary terms contained in Buyer’s purchase order.

Change orders are considered to be in effect after both the Buyer and Response Microwave Inc. have reached a mutual agreement as to the effect of the change on price, delivery, or other conditions of the order.

Orders shall be considered non-cancelable and non-returnable unless Response Microwave Inc. agrees in writing to extend restocking charges. Cancellation of an order can be made only with the written consent of Response Microwave Inc. and upon such terms as will satisfy all costs incurred by Response Microwave Inc. and its proportionate profit in work completed. Response Microwave Inc. will stop work promptly upon receipt of your written cancellation intent.

All products are covered by a LIMITED WARRANTY for a period of one (1) year from the date of shipment. Customer must notify seller in writing within one (1) year from date of shipment of any defective product. An approved Return Materials Authorization (RMA) number must first be obtained from seller prior to the return of any merchandise for inspection under warranty. Shipping charges for all materials returned under this Limited Warranty are to be prepaid by the Buyer. This warranty is limited to the original purchaser. ResponseMicrowave, Inc. sole liability, and Buyer’s sole remedy, arising out of any sale of products to Buyer is expressly limited to either (1) Credit for the purchase price paid by Buyer for such products (without interest),or (2) Repair and/or replacement of such products found to be defective after inspection by seller, and such remedies shall be exclusive and in lieu of all others. This warranty is in lieu of any and all other warranties, whether oral, written, expressed, implied or statutory. Further, no warranty will apply if the Product has been subject to misuse, neglect, accident or modification.

THE SELLER WARRANTS THAT, AT THE TIME OF SHIPMENT, THE PRODUCTS MANUFACTURED BY THE SELLER ARE FREE FROM DEFECTS IN MATERIAL AND WORKMANSHIP. THE SELLER’S OBLIGATION UNDER THIS WARRANTY IS LIMITED TO REPLACEMENT OR REPAIR OF SUCH PRODUCTS WITHIN ONE YEAR FROM THE DATE OF SHIPMENT. THE SELLER IS IN NO EVENT LIABLE FOR CONSEQUENTIAL DAMAGES, INSTALLATION COST OR OTHER COSTS OF ANY NATURE AS A RESULT OF THE USE OF THE PRODUCTS MANUFACTURED BY THE SELLER, WHETHER USED IN ACCORDANCE WITH INSTRUCTIONS OR NOT. THIS WARRANTY IS IN LIEU OF ALL OTHERS, EITHER EXPRESSED OR IMPLIED INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO REPRESENTATIVE IS AUTHORIZED TO ASSUME FOR THE SELLER ANY OTHER OR ADDITIONAL LIABILITY IN CONNECTION WITH THE SELLER’S PRODUCTS.